1. INTRODUCTION
AudienceLab ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our platform and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our platform, including:
- Personal information such as name, email address, and payment information when you register or subscribe.
- Information about your internet connection, the equipment you use to access our platform, and usage details.
- Information you provide when creating AI audiences or running tests.
- Records and copies of your correspondence if you contact us.
3. HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
- To present our platform and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights.
- To notify you about changes to our platform or any products or services we offer.
- To improve our platform and customer service.
4. DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
5. DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our platform, you are responsible for keeping this password confidential.
6. YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you.
- The right to request that we correct any personal information we hold about you.
- The right to request that we delete any personal information we hold about you.
- The right to restrict or object to our processing of your personal information.
- The right to data portability.
7. CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the platform. The date the privacy policy was last revised is identified at the top of the page.
8. CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
AudienceLab Inc. privacy@audiencelab.run